Consulting Services

Our Consulting Services practice focuses on helping boards and executives create a legacy of good leadership. This means building an institution that not only outlives the tenure of the current board and executive team, but which prospers well into the future as a result of the decisions taken and capabilities established during their tenure. Consistent with this, we focus almost exclusively on client capability creation.

This means developing the individual and organisational capabilities required to:

  • Create value for customers and wealth for shareholders on an ongoing basis, and

  • Do this in ways that enhance the wellbeing of all legitimate stakeholders including employees, the wider community and the environment

Three core capabilities are required: a Value Measurement capability, a Value Creation capability and a Value Management capability.

A roadmap for the establishment of these capabilities is provided in our book, Customer Value, Shareholder Wealth, Community Wellbeing .